Company Description

Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self-custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum, and Polygon, empowering users with a single, convenient solution. By integrating cutting-edge security features and launching innovative tools for an enhanced personalized user experience, Phantom is able to provide a next-generation, safe and easy to use self-custodial wallet for everyone. This strategy has allowed Phantom to achieve significant milestones including surpassing 16 million MAU’s, reaching #1 in the Google play store finance category, and consistently trending as a Top 50 app across all categories, right next to X, PayPal, Coinbase, and ChatGPT.

Role Description

As a Developer Support Specialist, you’ll be the go-to technical resource for developers building on Phantom’s embedded, mobile, and browser extension wallets. You’ll troubleshoot complex issues, guide developers through integration challenges, and advocate for improvements that enhance the developer experience. This role is ideal for someone who thrives at the intersection of engineering, support, and developer advocacy.

Responsibilities

• Serve as the primary escalation point for Level 2 developer support requests.

• Diagnose and resolve technical issues related to wallet integrations, blockchain metadata, and token display.

• Collaborate with internal teams to prioritize and advocate for developer-facing features and fixes.

• Engage with the developer community to gather feedback and foster positive relationships.

• Contribute to and improve technical documentation and resources for developers.

• Train and enhance support AI systems with accurate technical information.

• Customer/developer support ticket handling

Qualifications

• 2–3 years of experience in developer support, developer relations, or a similar technical role.

• Proficiency in React and React Native development.

• Strong understanding of blockchain technologies, particularly Solana and EVM-compatible chains.

• Experience reading and interpreting data from block explorers and blockchain metadata.

• Excellent written and verbal communication skills, with an emphasis on clarity and empathy.

• Ability to prioritize tasks and manage multiple support requests effectively.

Why Work with Us

Opportunity

We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 16M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.

There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!

• First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.

• Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.

• We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.

Benefits

• Competitive salary and equity

• Comprehensive insurance (medical/dental/vision) — 100% covered

• Stipend for your ideal remote set-up

• Flexible hours and a supportive remote environment

• Unlimited vacation: Take time when you need it (and we really mean it!)

• 401(k) retirement plan

• Monthly wellness benefit

• Weekly meal benefit

• Global off-sites

We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.

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The Sui Foundation exists to support the development, growth and adoption of the Sui network. Sui is the first permissionless Layer 1 blockchain designed from the ground up to enable creators and developers to build unique Web3 experiences from gaming to finance.

The Sui Foundation is committed to three decentralization principles; Embrace transparency and level the playing field, Communicate openly to build a culture of trust, and Engage directly with the community.

Mission:

Onboard the next billion users to web3 by supporting the advancement and global adoption of the Sui blockchain.

Vision:

To create a better world that unlocks opportunities through universal access and individual ownership.

The Role:

The Developer Relations team engages with the developer community online and in person to provide expert help and guidance in building next-generation Web3 applications on Sui. By talking to the community and understanding developer pain points, the team creates a rapid and positive feedback loop between the developer community and the protocol.

As an engineer on the Developer Relations team, you will have or develop a technical understanding of Sui, as well as a proficiency in writing Move. You will have or develop an understanding of the Sui ecosystem by using developer tooling and testing apps. You will use your newly-developed knowledge to collaborate and connect with developers, enabling them to build and innovate on Sui.

You will use your excellent communication skills to explain complex concepts to a wide variety of audiences, such as Web2 developers and Solidity developers. You will disseminate and advocate for Sui through a variety of mediums, including documentation, tutorials and workshops.

Sui is not just a blockchain, but a coordination layer that powers a new, decentralized internet. You will use your passion for Web3 to learn about and advocate for this decentralized stack. In particular, you will use your knowledge of traditional storage solutions to advocate for Walrus, the decentralized storage layer built on Sui.

As an experienced engineer, you will be able to operate on your initiative, prioritize work streams based on impact, and manage cross-functional teams. This role is an exciting opportunity for someone who enjoys high-impact, complex, and multi-disciplinary programs.

Responsibilities:

• Understand the community's goals, and provide technical expertise and direction to help the developers navigate their journey of building on Sui.

• Create and own the feedback loop between the community and the network.

• Translate developer feedback into meaningful product insights for future product development.

• Develop and deliver remote and in-person training sessions and workshops for new and existing Sui developers.

Requirements:

• Based in Europe.

• 7+ years of Software Engineering or combination of Software and DevRel Engineering experience.

• Strong knowledge of storage protocols, including file- and blob-based solutions, and Web2 and Web3 (e.g. S3, Azure Blob, IPFS, Arweave, Filecoin).

• Strong written and verbal communication skills.

• Strong interest in Web3.

• Good understanding of developer profiles, developer markets and trends within Europe, gained either through developer-facing work experience or personal intuition.

Preferred:

• Home base in or proximity to a strong developer base. Preference for London, Lisbon or Barcelona. Other possibilities include Athens, Warsaw, Budapest, Belgrade and Istanbul.

• Prior DevRel experience, or related developer-facing function (e.g. Solutions Engineering).

• Experience with blockchain, cryptography and/or Web3 engineering.

• Experience with Move and/or Rust programming language(s).

Our team is 100% remote and we are hiring across the world. Here at the Sui Foundation, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3.

Apply Now:

The Sui Foundation exists to support the development, growth and adoption of the Sui network. Sui is the first permissionless Layer 1 blockchain designed from the ground up to enable creators and developers to build unique Web3 experiences from gaming to finance.

The Sui Foundation is committed to three decentralization principles; Embrace transparency and level the playing field, Communicate openly to build a culture of trust, and Engage directly with the community.

Mission:

Onboard the next billion users to web3 by supporting the advancement and global adoption of the Sui blockchain.

Vision:

To create a better world that unlocks opportunities through universal access and individual ownership.

The Role:

The Developer Relations team engages with the developer community online and in person to provide expert help and guidance in building next-generation Web3 applications on Sui. By talking to the community and understanding developer pain points, the team creates a rapid and positive feedback loop between the developer community and the protocol.

As an engineer on the Developer Relations team, you will have or develop a technical understanding of Sui, as well as a proficiency in writing Move. You will have or develop an understanding of the Sui ecosystem by using developer tooling and testing apps. You will use your newly-developed knowledge to collaborate and connect with developers, enabling them to build and innovate on Sui.

You will use your excellent communication skills to explain complex concepts to a wide variety of audiences, such as Web2 developers and Solidity developers. You will disseminate and advocate for Sui through a variety of mediums, including documentation, tutorials and workshops.

Sui is not just a blockchain, but a coordination layer that powers a new, decentralized internet. You will use your passion for Web3 to learn about and advocate for this decentralized stack. In particular, you will use your knowledge of traditional storage solutions to advocate for Walrus, the decentralized storage layer built on Sui.

As an experienced engineer, you will be able to operate on your initiative, prioritize work streams based on impact, and manage cross-functional teams. This role is an exciting opportunity for someone who enjoys high-impact, complex, and multi-disciplinary programs.

Responsibilities:

• Understand the community's goals, and provide technical expertise and direction to help the developers navigate their journey of building on Sui.

• Create and own the feedback loop between the community and the network.

• Translate developer feedback into meaningful product insights for future product development.

• Develop and deliver remote and in-person training sessions and workshops for new and existing Sui developers.

Requirements:

• Based in APAC.

• 7+ years of Software Engineering or combination of Software and DevRel Engineering experience.

• Strong knowledge of storage protocols, including file- and blob-based solutions, and Web2 and Web3 (e.g. S3, Azure Blob, IPFS, Arweave, Filecoin).

• Strong written and verbal communication skills.

• Strong interest in Web3.

• Good understanding of developer profiles, developer markets and trends within Europe, gained either through developer-facing work experience or personal intuition.

Preferred:

• Home base in or proximity to a strong developer base.

• Prior DevRel experience, or related developer-facing function (e.g. Solutions Engineering).

• Experience with blockchain, cryptography and/or Web3 engineering.

• Experience with Move and/or Rust programming language(s).

Our team is 100% remote and we are hiring across the world. Here at the Sui Foundation, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3.

Apply Now:

The Growth team at DFINITY is on a mission to help build the Internet Computer ecosystem by partnering with high impact developers and entrepreneurs, and enabling them to build hyperscale internet services that serve billions of people. The Developer Partner Manager is responsible for setting up our developer partners for success. This involves interacting with community developers on a day-to-day basis to help with everything from troubleshooting technical issues to facilitating introductions to potential partners in the ecosystem. This role must also work cross-functionally, for example with R&D to facilitate technical working sessions, or with Comms & Marketing to help partners with promotional activities or product launches. This role is also responsible for establishing strong feedback loops from the partners to the DFINITY Foundation team. This is a hybrid-onsite position, based out of our new office in the heart of San Francisco. Roles & Responsibilities:

Maintain direct and active relationships with partners by meeting regularly, fielding and resolving technical issues and questions, and providing access to DFINITY resources Design and execute programming to keep partners at the forefront of new features and product improvements, developer tools, and sample apps Curate opportunities and maintain platforms for developer partners to network and learn from one another Assist with inbound leads and vetting of potential developer partners Act as a vocal advocate for developer and partner interests within DFINITY Understand, communicate, and prioritize the technical requirements and feedback of our partners in close cooperation with R&D Evangelize partners and their work to highlight the value delivered to DFINITY and the Internet Computer developer ecosystem Coordinate co-marketing initiatives and showcases together with comms & marketing

Requirements:

5+ years of experience in program management, partnerships, ecosystem growth, and/or developer relations Strong understanding of developers and entrepreneurs -- their needs and demands and ability to spot common themes across different use cases Previous experience with blockchain/crypto (either in a professional capacity or as a user) A focus on moving fast with a clear customer-driven direction, leading through ambiguity, and aligning teams to execute quickly on the right things Extremely strong communication skills demonstrated through previous work with customers or clients An entrepreneurial mindset with the ability to succeed in a fast-paced environment

Base Salary Range:  $130,000 - $190,000/yr This position can be considered across multiple levels. Total compensation at DFINITY consists of base salary + bonus and is determined based on multiple factors including job leveling, areas of expertise, educational background, geographic location and overall experience.   In addition to the cash components of our offers, we have generous benefits including top tier medical, dental, and vision insurance; disability insurance; life insurance; 401(k); flexible PTO policy in addition to paid holidays. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  About DFINITY and the Internet Computer:

DFINITY is a leading contributor to the Internet Computer Protocol (ICP), with a mission to bring the world's compute onto the secure ICP network. Built on its unique third-generation blockchain technology, ICP enables the development and operation of a new generation of unstoppable, tamper-proof, fully decentralized web applications. Its powerful technology can run entire AI models within smart contracts, representing a major advancement for secure AI. Through seamless integration with Bitcoin, Ethereum, and other networks, ICP facilitates multi-chain operations for digital assets and web3. Join our team of over 250 talented individuals, including world-renowned cryptographers, distributed systems engineers, programming language experts, and industry leaders, who are shaping the future of the internet and web3.

 

DFINITY was founded in 2016 by entrepreneur and crypto theoretician, Dominic Williams.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Apply Now:

We’re looking for an experienced Developer Relations Engineer to engage our swiftly growing developer community, gather constructive feedback, and keep our roadmap full of valuable projects to ensure that building apps on the Internet Computer is fun and easy. The Developer Relations Engineer is a trusted resource, responsible for educating and engaging the growing Internet Computer developer community. This role is part of the Growth team, but works cross-functionally to help deliver developer-facing content and support developer programs. This role will be responsible for establishing and maintaining a feedback loop with our developer community and partners, defining metrics and mechanisms for measuring developer experience, and promoting internal and external understanding of the Internet Computer. This is a hybrid-onsite position, based out of our new office in the heart of San Francisco. Responsibilities: As a Developer Relations Engineer, you’ll work to:

Understand the goals of the community developers and help them navigate through their journey of building on the Internet Computer. Become an oracle of technical guidance for our developers on our community forum or face-to-face in the Developer Partner and Developer Grants programs. Aggregate feedback from the developer community and help align the internal organization to prioritize feature requests from the community and developer partners. Constantly helping improve our developer-facing products by establishing and measuring key metrics and conducting user research. Support adjacent teams, like marketing and legal, in the creation of developer-facing content and collateral. Helping create demos and tutorials, contribute to technical documentation, and lead external training, meetups, and presentations.

Background and Skills: If a lot of these sound like you, you might be a good fit for our team:

You have a degree in engineering, computer science, or equivalent experience You have 5+ years of related professional experience, preferably with hand-on professional experience as a software engineer Strong background and understanding of the crypto ecosystem You’ve worked on multiple computing platforms (web, mobile, desktop, cloud, embedded) and understand their developer experience You can engage in active listening until you fully understand someone's problem You could explain a complex concept (e.g. encryption, sharding, the electoral college) to a 5-year old You’ve identified the “lightbulb moment” when introducing a new concept and restructured existing communication to support it You know how to solicit and incorporate constructive feedback from stakeholders You do the right thing even when it’s hard and treat challenges as a chance to learn You share your honest opinions so the team can improve You’ve invested in improving your own workflow and are a multiplier for your team You can effectively collaborate with co-workers across multiple sites and time zones You know at least one and are eager to learn more of JavaScript, Rust, Motoko or Haskell

Base Salary Range:  $150,000 - $235,000/yr This position can be considered across multiple levels. Total compensation at DFINITY consists of base salary + bonus and is determined based on multiple factors including job leveling, areas of expertise, educational background, geographic location and overall experience.   In addition to the cash components of our offers, we have generous benefits including top tier medical, dental, and vision insurance; disability insurance; life insurance; 401(k); flexible PTO policy in addition to paid holidays. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.About DFINITY and the Internet Computer:

DFINITY is a leading contributor to the Internet Computer Protocol (ICP), with a mission to bring the world's compute onto the secure ICP network. Built on its unique third-generation blockchain technology, ICP enables the development and operation of a new generation of unstoppable, tamper-proof, fully decentralized web applications. Its powerful technology can run entire AI models within smart contracts, representing a major advancement for secure AI. Through seamless integration with Bitcoin, Ethereum, and other networks, ICP facilitates multi-chain operations for digital assets and web3. Join our team of over 250 talented individuals, including world-renowned cryptographers, distributed systems engineers, programming language experts, and industry leaders, who are shaping the future of the internet and web3.

 

DFINITY was founded in 2016 by entrepreneur and crypto theoretician, Dominic Williams.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Apply Now: