Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way. Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We believe the open-source Diem technology we have developed is an important foundation of a safe and scalable web3 world where everyone has more equitable opportunities to grow and access financial assets with lower fees and fewer intermediaries.   Aptos (Ohlone for "The People") encompasses our mission and ethos for why we build.About The Role We’re looking for a talented, eager, and hungry Developer Relations Engineer to support the growing developer community for Aptos.  This role will be a highly visible role in the organization and in the broader ecosystem. You will not only manage our day-to-day online presence, you will also be responsible for keeping your finger on the pulse of what’s happening in the broader crypto ecosystem. You will help with hiring and training a team of global developer relations engineers. You should love community-building and have a knack for developing online relationships. You will be joining a lean team, and this role will have a lot of autonomy – you should be a self-starter and be capable of self-directed work. What you'll be doing:

Collaborating with integration partners to design and launch new web3 protocols built on Aptos Improving developer experience by creating developer focused tooling, tutorials, documentation and blog posts Contributing to the technical design and implementation of new products and protocols on Aptos Coordinating, presenting at, and participating in meetups, hackathons, and conferences around the world Developing developer community engagement and growth plan Setting up the right systems and processes to ensure successful developer community building and participation Staying active and engaged on topics of cryptocurrency and NFTs, and interested in continuously learning about various types of these assets Working autonomously in a fast-paced, highly collaborative environment with an emphasis on cross-team communication

What we’re looking for:

Experience with internet culture, memes, Discord and Twitter Experience with programming languages such as Rust, Move, TypeScript  Relevant background in a marketing and/or developer role, with experience developing successful campaigns in various forms, such as social media campaigns, product launches, and more Excellent written and oral communication skills, as this role requires frequent communication to members of our community, members of our team, and various third parties

  The base salary range for this full-time position is $130k - $210k. The range displayed on each job posting reflects the minimum and typical maximum target for new hire salaries for the position of a candidate based in the Bay Area at any level. We do hire exceptionally talented professionals with decades of experience in their field. As such, our range may be higher than what is displayed. Our base salary ranges are determined by experience and location, and we hire at all levels for multiple roles. Within the range, individual pay is determined by work location, job-related skills demonstrated during the interviews, working experience, and relevant education or training. Please note that the compensation details listed in role postings reflect the base salary only and do not include equity, tokens, or benefits.Our Benefits

100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees) Equipment of your choice Flexible vacation time, 11 holidays, and floating company days off  Competitive Salary Equity (RSUs) (US employees) Protocol Token Grants 401k matching (US Employees) Fun and inclusive in-person and digital events

Aptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need.

We are committed to providing a safe and secure hiring process for all applicants. Unfortunately, there are individuals who may attempt to impersonate Aptos or our employees for fraudulent purposes.To protect yourself, please be aware of the following:

We will never ask you for payment of any kind during the application or onboarding process, including fees for background checks, training, or equipment. We will always communicate with you using our official company email domain. We will never request your personal financial information, such as your social security number or bank account details, during the initial application stages or via email or a video/voice call when onboarding.

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As a part of the Developer Experience Team, you will work on the products that help developers onboard and create applications on the Stellar Network. Our team builds a few applications, some of them being Stellar Laboratory, Stellar CLI and the Stellar Javascript SDK. You will play a pivotal role as a visionary technical leader, shaping and innovating the SDKs that serve as the backbone of our customers' experiences. This role has a direct impact in making the Stellar tooling the best in industry and will be working very closely with our Product and Developer Relations teams. In this role, you will join our Developer Experience team, focusing on Javascript SDK development for the Stellar Network. As a key member of this team, you’ll be responsible for designing and owning the Stellar Javascript SDK, a critical tool that enables developers to build applications on the Stellar Network. In this role, you will:

Lead the design, development, and maintenance of the Stellar Javascript SDK Collaborate closely with Product and Developer Relations teams to enhance developer experience Innovate and improve existing tools for all projects under the DevX umbrella. Contribute to making Stellar tooling the best in the industry Mentor junior engineers and provide technical leadership Engage with the developer community to gather feedback and implement improvements

You have:

5+ years of professional software development experience JavaScript experience, API design Experience with SDK development, bundlers and babel Experience building and maintaining client applications or libraries Expertise in Backend Development: Strong proficiency in Node.js, TypeScript/JavaScript best practices, along with experience in at least one other server-side language Familiarity with blockchain technology and cryptography concepts Excellent problem-solving and communication skills Making complicated things easier to use

Bonus Points if (optional):

Experience with open-source project management Knowledge of the Stellar Network and its ecosystem Familiarity with other programming languages (e.g., Python, Rust) Understanding of financial technology and decentralized systems

We offer competitive pay with a base salary range for this position of $170,000 - $260,000 depending on job-related knowledge, skills, experience, and location. In addition, we offer lumen-denominated grants along with the following perks and benefits: USA Benefits/Perks:

Competitive health, dental & vision coverage with most plans covered at 100% for the employee + any dependents Flexible time off + 15 company holidays including a company-wide holiday break Up to 12 weeks of paid parental leave for both non-birthing and birthing parents, as well as up to 14 weeks of paid pregnancy leave for birthing parents Gym reimbursement ($80 per month) Life & ADD (up to $50K) Short & Long term disability 401K with 4% match Health & Dependent Care FSA Accounts Commuter benefits with $250/month employer contribution Health Savings Account (HSA) with monthly employer contribution Family building benefits through Kindbody Wellbeing benefits (One Medical, Rightway, Headspace) L&D budget of $1,500/year Daily lunch and snacks in office Company retreats

About Stellar   Stellar is more than a blockchain. Powered by a decentralized, fast, scalable, and uniquely sustainable network made for financial products and services and a thriving and passionate ecosystem that includes a non-profit organization driven by a mission, Stellar is paving the path to unlock the world’s economic potential through blockchain technology. Built with speed and low costs in mind, the Stellar network provides builders and financial institutions worldwide a platform to issue assets, and to send and convert currencies in real time creating real world utility. Founded in 2014, the Stellar Development Foundation (SDF) supports the continued development and growth of the Stellar network and also serves the ecosystem of NGOs, corporations, universities, small businesses, governments, and solo entrepreneurs building on the Stellar network through tooling, funding and strategic collaborations. Together, Stellar is where blockchain meets the real world.   About the Stellar Development Foundation   The Stellar Development Foundation (SDF) is a non-profit organization focused on working with and supporting changemakers to create equitable access to the global financial system through blockchain technology. SDF provides grants, investments, funding, and other awards to builders and organizations. SDF also develops resources and tooling on the Stellar network to help unlock real world utility. As a nonprofit foundation, SDF puts the health of the Stellar network and the Stellar ecosystem and its mission above all else.   We look forward to hearing from you!   Privacy Policy   By submitting your application, you are agreeing to our use and processing of your data in accordance with our Privacy Policy.   SDF is committed to diversity in its workforce and is proud to be an equal opportunity employer. SDF does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.

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Company Description

Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self-custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum, and Polygon, empowering users with a single, convenient solution. By integrating cutting-edge security features and launching innovative tools for an enhanced personalized user experience, Phantom is able to provide a next-generation, safe and easy to use self-custodial wallet for everyone. This strategy has allowed Phantom to achieve significant milestones including surpassing 16 million MAU’s, reaching #1 in the Google play store finance category, and consistently trending as a Top 50 app across all categories, right next to X, PayPal, Coinbase, and ChatGPT.

Role Description

As a Developer Support Specialist, you’ll be the go-to technical resource for developers building on Phantom’s embedded, mobile, and browser extension wallets. You’ll troubleshoot complex issues, guide developers through integration challenges, and advocate for improvements that enhance the developer experience. This role is ideal for someone who thrives at the intersection of engineering, support, and developer advocacy.

Responsibilities

• Serve as the primary escalation point for Level 2 developer support requests.

• Diagnose and resolve technical issues related to wallet integrations, blockchain metadata, and token display.

• Collaborate with internal teams to prioritize and advocate for developer-facing features and fixes.

• Engage with the developer community to gather feedback and foster positive relationships.

• Contribute to and improve technical documentation and resources for developers.

• Train and enhance support AI systems with accurate technical information.

• Customer/developer support ticket handling

Qualifications

• 2–3 years of experience in developer support, developer relations, or a similar technical role.

• Proficiency in React and React Native development.

• Strong understanding of blockchain technologies, particularly Solana and EVM-compatible chains.

• Experience reading and interpreting data from block explorers and blockchain metadata.

• Excellent written and verbal communication skills, with an emphasis on clarity and empathy.

• Ability to prioritize tasks and manage multiple support requests effectively.

Why Work with Us

Opportunity

We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 16M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.

There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!

• First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.

• Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.

• We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.

Benefits

• Competitive salary and equity

• Comprehensive insurance (medical/dental/vision) — 100% covered

• Stipend for your ideal remote set-up

• Flexible hours and a supportive remote environment

• Unlimited vacation: Take time when you need it (and we really mean it!)

• 401(k) retirement plan

• Monthly wellness benefit

• Weekly meal benefit

• Global off-sites

We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.

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