⬅️  To Main Customer/Technical Support jobs

Create flexible and precise queries that fit your needs exactly. Example: React.js, -USA  × Laravel, Vue.js, -Contract  × will get you jobs that are (React.js and not in USA) or (Laravel and Vue.js and not Contract/Freelance).

You can mix and match any tags, negations and groups in any order. And don't worry about typos – the search is fuzzy.

Dismiss

Uniswapfoundation Remote- USA
Uniswap Foundation is seeking a DevRel Engineer to take the helm of Unichain partnerships and integration strategies. This role centers around enhancing developer experience and increasing adoption of Unichain through strategic collaborations and technical guidance. As DevRel Engineer, you’ll be responsible for crafting, leading and executing on Unichain’s infrastructure ecosystem growth strategy. You’ll be main technical point of contact for community projects. You will find ways to integrate Uniswap with the partner project portfolio and find creative growth opportunities. What You’ll Do Lead Community Partnerships: Leading and managing the entire lifecycle of ecosystem partners from technical evaluation to commercials to mainnet deployment and post mainnet growth.  Developer Evangelism: Creating and delivering engaging technical content, such as blog posts, tutorials, webinars, and workshops, to help educate and empower developers. Build

Uniswap Foundation is seeking a DevRel Engineer to take the helm of Unichain partnerships and integration strategies. This role centers around enhancing developer experience and increasing adoption of Unichain through strategic collaborations and technical guidance. As DevRel Engineer, you’ll be responsible for crafting, leading and executing on Unichain’s infrastructure ecosystem growth strategy. You’ll be main technical point of contact for community projects. You will find ways to integrate Uniswap with the partner project portfolio and find creative growth opportunities.

What You’ll Do

Lead Community Partnerships: Leading and managing the entire lifecycle of ecosystem partners from technical evaluation to commercials to mainnet deployment and post mainnet growth.  Developer Evangelism: Creating and delivering engaging technical content, such as blog posts, tutorials, webinars, and workshops, to help educate and empower developers. Build a Worldclass Developer Experience: Own and maintain comprehensive documentation for Unichain. Optimize the developer experience by providing technical support to individuals and organizations building on Unichain. Community Support: Provide community and developer support to developers. Gather feedback, identify pain points, and drive improvements in Unichain’s developer experience. Growth Strategy: Collaborating with our marketing team to create and execute developer-focused campaigns that showcase the capabilities of Unichain.

What You Bring to the Table

2+ years of experience in developer relations, technical evangelism, or a similar role within the blockchain or DeFi industry. Strong understanding of L2 EVM community. Familiarity with DeFi applications, concepts, and protocols. Excellent written and verbal communication skills, with the ability to explain complex technical concepts to a diverse audience.

Nice to Haves

Strong familiarity with Uniswap v4 hooks

This role is designed for a proactive, problem-solving engineer passionate about Uniswap and our potential to revolutionize DeFi. If you are ready to take on the challenge of scaling Uniswap through strategic partnerships and exemplary developer support, we encourage you to apply.  About Uniswap Foundation The mission of Uniswap Foundation is to grow and support a community that builds, innovates, and maintains public infrastructure for our Internet and financial system. We achieve this through education, community support, and strategic initiatives that empower developers, researchers, and governance contributors to advance the Uniswap ecosystem and the DeFi space, driving greater accessibility, efficiency, and transparency. Uniswap Foundation is a remote-first organization.

Apply Now:

Permalink

Cork Protocol Remote
About Cork At Cork we are building the risk pricing protocol to accelerate the adoption of onchain credit. We believe the future of credit is onchain. Early variants of onchain credit, such as Liquid Staking Tokens, Restaking Tokens and stablecoins are gaining formidable traction. This growth comes in the absence of appropriate risk management infrastructure. There are no ways to hedge credit risks and we have seen large spikes of volatility and losses as a result. For this ecosystem to thrive, this layer has to be built out, similar to how there is a credit default swap ecosystem for the offchain credit market. This is why we are building Depeg Swaps, a new primitive that enables you to hedge your pegged asset risk. It works by enabling you to swap a pegged asset 1:1 with a redemption asset (such as swapping steth → eth) through our peg stability module. Read our litepaper here for the ful

About Cork

At Cork we are building the risk pricing protocol to accelerate the adoption of onchain credit. We believe the future of credit is onchain. Early variants of onchain credit, such as Liquid Staking Tokens, Restaking Tokens and stablecoins are gaining formidable traction. This growth comes in the absence of appropriate risk management infrastructure.

There are no ways to hedge credit risks and we have seen large spikes of volatility and losses as a result. For this ecosystem to thrive, this layer has to be built out, similar to how there is a credit default swap ecosystem for the offchain credit market. 

This is why we are building Depeg Swaps, a new primitive that enables you to hedge your pegged asset risk. It works by enabling you to swap a pegged asset 1:1 with a redemption asset (such as swapping steth → eth) through our peg stability module. Read our litepaper here for the full mechanism description. By joining our mission and helping grow this product, we can together help credit markets to become transparent, safe and accessible to all. 

Our team is distributed across the US, Europe, and Asia. We are fostering a remote-first, developer-friendly culture. We want everyone working with us to feel good while doing their job, we prioritise creating working atmosphere that fosters this. We highly value openness, curiosity and honesty whilst adhering to cypherpunk and libertarian principles. 

Why Joining us?

  • Get the opportunity to build a new foundational DeFi building block alongside a world class team
  • Join a mission that can have meaningful positive impact
  • Remote-first company culture with two offsites per year
  • Competitive compensation including attractive equity/token
  • Option to be paid in crypto
  • Our product has real scale, reaching millions of people in crypto and beyond today.
  • As a team of builders, we prioritize impact over everything else.
  • Our team fosters a positive atmosphere, with all of us striving for the best for each other and our chain abstraction mission.
  • We're tackling an ambitious problem, working on a mission that is extremely challenging yet fun and holds high-impact potential for the entire crypto industry.

Who You Are:

 

We are seeking a motivated, business forward Developer Relations professional to lead Cork’s DeFi ****strategic partnerships and oversee the integrations strategy and implementation. This person will spearhead our strategic partnerships with crypto projects, market markers and other ecosystem partners throughout the space, as well as our technical integration efforts to build with key protocols across the DeFi space. The ideal candidate will be passionate about DeFi adoption, a natural social problem who loves building with others. This is a key hire  making them comfortable with discussions that range from business value propositions to technical requirements.

Key Responsibilities:

 

  • Partnership Strategy: Identify and cultivate relationships with potential partners (blockchain protocols, fintech companies, and other key stakeholders) that align with our product and growth strategies.
  • Integration Pipeline: Source, manage and close a range of strategic partnerships.****
  • Integration Management: Collaborate closely with our engineering and product teams to ensure smooth technical integrations with partners, driving efficiency in partnership execution.
  • Developer Relations: Represent our platform to the developer community. Identify and develop documentation needs, including SDKs. Engage developers by providing technical support, hosting webinars, and building strong relationships.
  • Partnership Enablement: Ensure partners are fully supported by providing technical documentation, resources, and ongoing relationship management to maximize their use of our platform.
  • Contract Negotiation: Lead negotiations with partners, ensuring terms align with both strategic and operational goals.

Requirements:

  • Experience: 3-5 years of technical partnerships experience, ideally within a tech startup, fintech, or crypto company.
  • Developer Relations: Previous experience in developer relations, technical partnerships, or developer advocacy.
  • Technical Understanding: Familiarity with APIs, SDKs, and other integration methods commonly used in blockchain and fintech. Understanding of some of code - Javascript, Solidity, Typescript.
  • Business Acumen: Strong understanding of how technical integrations support broader business strategies and market expansion.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to translate complex technical concepts into business-friendly language.
  • Get Things Done: Entrepreneurial mindset with the ability to work independently and lead initiatives in a fast-paced environment.
  • Crypto/Blockchain Knowledge: A strong understanding of blockchain technology, cryptocurrency ecosystems, and especially DeFi.

Bonus Skills:

  • Experience working in the blockchain/crypto space.
  • A technical background or ability to code (even at a basic level).
  • DeFi and Web3 user

Apply Now:

Permalink

Rootstocklabs Remote
RootstockLabs is looking to hire a Support Engineer to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere. RootstockLabs - Making Bitcoin work for everyone.

RootstockLabs is looking to hire a Support Engineer to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

RootstockLabs - Making Bitcoin work for everyone.

Permalink

Injective Labs Remote
About Injective Labs Injective Labs is trailblazing a new dawn for Web3 enabled finance. We are the core contributors to Injective, one of the fastest growing blockchains in the industry. Injective provides an interoperable smart contracts platform that is optimized for building decentralized finance applications. Interoperability is at the core of Injective, which is natively integrated with chains such as Ethereum, Cosmos and Solana. Developers can rapidly launch premier financial applications suited for mass adoption using Injective’s infrastructure and specialized DeFi primitives such as the world’s first fully on-chain order book.Our team has decades of experience spearheading the largest financial institutions and tech organizations. Injective is incubated by Binance and is backed by leading firms such as Jump Crypto, Pantera and Mark Cuban. About the role: We are seeking an experienced Developer Relations Manager with a strong ba

About Injective Labs

Injective Labs is trailblazing a new dawn for Web3 enabled finance. We are the core contributors to Injective, one of the fastest growing blockchains in the industry. Injective provides an interoperable smart contracts platform that is optimized for building decentralized finance applications. Interoperability is at the core of Injective, which is natively integrated with chains such as Ethereum, Cosmos and Solana. Developers can rapidly launch premier financial applications suited for mass adoption using Injective’s infrastructure and specialized DeFi primitives such as the world’s first fully on-chain order book.Our team has decades of experience spearheading the largest financial institutions and tech organizations. Injective is incubated by Binance and is backed by leading firms such as Jump Crypto, Pantera and Mark Cuban.

About the role:

We are seeking an experienced Developer Relations Manager with a strong background in the DeFi industry. As a Developer Relations Manager with Injective Labs, you will be responsible for fostering and maintaining strong relationships with developers, community members, and partners within the DeFi ecosystem. Your primary objective will be to drive adoption, engagement, and developer satisfaction by providing technical support, resources, and guidance. This is an excellent opportunity to join a dynamic and innovative company at the forefront of the decentralized finance revolution. This is a remote position.

Responsibilities:

  • Developer Engagement: Build and maintain relationships with developers, dApp teams, and ecosystem partners to promote engagement, collaboration, and integration with the DeFi platform.
  • Technical Support: Provide prompt and effective technical support to developers by troubleshooting issues, answering technical queries, and assisting with integration challenges .
  • Developer Enablement: Create and deliver comprehensive technical documentation, tutorials, sample code, and other resources to empower developers to build on the DeFi platform.
  • Developer Education: Conduct workshops, webinars, and training sessions to educate developers about the capabilities, features, and best practices of the DeFi platform.
  • Community Advocacy: Act as a trusted advocate for the developer community, gathering feedback, identifying pain points, and working closely with internal teams to prioritize and address developer needs.
  • Developer Feedback Loop: Collaborate with product and engineering teams to gather developer feedback, identify areas for improvement, and influence product roadmap decisions.
  • Events and Conferences: Represent the company at industry conferences, hackathons, and meetups, showcasing the DeFi platform and fostering relationships with developers and community members.
  • Developer Onboarding: Design and execute developer onboarding programs to ensure a seamless and efficient experience for new developers joining the DeFi ecosystem.
  • Cross-Functional Collaboration: Collaborate with marketing, product, and engineering teams to align developer relations initiatives with the overall business strategy and drive developer adoption.
  • Stay Current: Stay up-to-date with industry trends, emerging technologies, and competitive landscape to identify opportunities and provide strategic insights to the team.

Who you are:

  • Bachelor’s degree in Computer Science, Engineering, or a related technical field.
  • Minimum of 2 years of experience working in the DeFi industry, ideally coming from another L1.
  • Strong expertise of smart contract development, blockchain protocols, and ecosystem tools.
  • Familiarity with Coswasm would be highly desirable
  • Excellent communication and presentation skills with the ability to convey complex technical concepts to both technical and non-technical audiences.
  • Proven experience in developer relations, technical evangelism, or a similar role, with a track record of successfully driving developer adoption an engagement.
  • Strong networking and relationship-building skills with the ability to collaborate effectively with developers, community members, and ecosystem partners.
  • Self-motivated and proactive with the ability to work independently and in a fast-paced, rapidly changing environment.
  • Familiarity with decentralized finance concepts, protocols, and emerging trends.
  • Experience in organizing and conducting developer-focused events, workshops, or training sessions.
  • Strong problem-solving skills and the ability to think strategically and analytically.
  • Passion for decentralized technologies and their potential to transform traditional financial systems.

Note: The job description above is a general outline of responsibilities and requirements. It is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required for the position.

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Permalink

Ankrnetwork Remote
Developer Support Engineer About Web3 Technologies Inc. ABD Asphere Building the future of business on blockchain Asphere is the premier provider of comprehensive Web3 development solutions, enabling enterprises to seamlessly integrate blockchain technology into their operations. Our mission is to demystify Web3 development, lowering the barrier to entry and accelerating enterprise adoption. Asphere offers a robust suite of tools and services designed with enterprise needs in mind: Enterprise-grade blockchain infrastructure: Our scalable RPC services enable reliable and secure connections to leading blockchain networks. Seamless crypto integrations: Leverage our streamlined cryptocurrency and staking solutions for efficient token management and enhanced user experiences. Effortless development: Build on blockchains with our intuitive and developer-friendly tools and engineering team assistance, accelerating your time to market. Decentralized identity solutions

Developer Support Engineer About Web3 Technologies Inc. ABD Asphere Building the future of business on blockchain Asphere is the premier provider of comprehensive Web3 development solutions, enabling enterprises to seamlessly integrate blockchain technology into their operations. Our mission is to demystify Web3 development, lowering the barrier to entry and accelerating enterprise adoption. Asphere offers a robust suite of tools and services designed with enterprise needs in mind:

Enterprise-grade blockchain infrastructure: Our scalable RPC services enable reliable and secure connections to leading blockchain networks. Seamless crypto integrations: Leverage our streamlined cryptocurrency and staking solutions for efficient token management and enhanced user experiences. Effortless development: Build on blockchains with our intuitive and developer-friendly tools and engineering team assistance, accelerating your time to market. Decentralized identity solutions: Enhance security and user trust with our seamless identity verification tools. Simplified scalability: Leverage the efficiency and scalability of rollup technology with our Rollups as a service solution. Expert guidance: Benefit from our experienced team's comprehensive consulting and implementation services, ensuring a smooth and successful deployment.

We are the trusted partner for building your future-proof blockchain solutions, trusted by industry leaders like Microsoft, Tencent Cloud, Binance, Optimism, Polygon, Messari, and many more. Contact Asphere today and discover how we can empower your business to unlock the full potential of Web3. Learn more: https://asphere.xyz/  Position Overview We seek a highly skilled and motivated Developer Support Engineer to join our dynamic team. This role is crucial in supporting developers across all the blockchains Asphere provides RPCs for, primarily through virtual channels with strategic in-person engagements. The ideal candidate will be instrumental in nurturing our developer community and fostering the organic growth of the Asphere ecosystem. Key Responsibilities

Developer Support and Education

Serve as the primary point of contact for developers using Asphere's RPC services across multiple blockchain networks. Provide expert-level technical support, guidance, and troubleshooting for RPC integration and dApp development. Develop and deliver technical workshops, presentations, and educational content through both virtual and in-person channels.

Community Engagement and Growth

Participate in strategic developer events, including approximately four in-person week-long engagements per year and numerous virtual hackathons. Foster strong relationships with key developers and projects in the blockchain ecosystem. Devise and implement strategies to convert new developers into organic evangelists for Asphere's products and services.

Product Improvement and Documentation

Collaborate with Asphere's product, engineering, and documentation teams to gather developer feedback, contribute to product improvements, and enhance technical resources. Identify opportunities to streamline the developer onboarding process and improve the developer experience. Ensure alignment of developer resources with Asphere's product roadmaps

Ecosystem Development

Promote the usage of Asphere's RPCs and highlight the benefits of our developer ecosystem. Stay up-to-date with the latest trends and developments in blockchain technology and developer tools. Contribute to the growth and success of Asphere's developer ecosystem through targeted initiatives and community-building efforts.

Qualifications

Located in the European time zone  Demonstrated expertise in blockchain technology, Web3 development, and RPC protocols, equivalent to 5+ years of professional experience Proven track record of supporting developers and contributing to the growth of developer ecosystems in the blockchain space Strong technical background with hands-on experience in building or supporting decentralized applications (dApps) and working with smart contracts In-depth understanding of multiple blockchain networks (e.g., Ethereum, Binance Smart Chain, Polkadot, Solana) and their respective development ecosystems Excellent problem-solving skills and ability to quickly grasp and troubleshoot complex technical issues Outstanding communication skills, both written and verbal, with the ability to explain complex technical concepts to diverse audiences Demonstrated ability to create engaging technical content, tutorials, and documentation for developer audiences Experience in conducting technical workshops, presentations, and developer training sessions, both virtually and in-person Proven ability to build and nurture developer communities, with a track record of turning users into advocates Familiarity with community management tools and techniques Willingness to travel for approximately four week-long events per year Passion for blockchain technology and its potential to revolutionize various industries

Preferred Skills and Experience

Contributions to open-source blockchain projects or development of widely used developer tools Experience in organizing or participating in both virtual and in-person hackathons and developer-focused events Understanding of DevOps practices and infrastructure management related to blockchain nodes and RPCs Familiarity with multiple programming languages commonly used in blockchain development (e.g., Solidity, Rust, Go, JavaScript) Track record of successful developer relations initiatives or growth of a developer ecosystem Experience with technical writing, blog posts, or creating video tutorials for developer audiences

What Asphere Offers

Opportunity to work at the forefront of blockchain technology with a rapidly growing, innovative company. A collaborative and dynamic work environment with a global, diverse team. Professional development and growth opportunities in the fast-paced world of Web3. Flexible work arrangements focused on remote work, balanced with strategic in-person engagements. Chance to significantly impact the growth and success of Asphere's developer ecosystem. Access to cutting-edge blockchain technologies and infrastructure. Participation in shaping the future of decentralized computing and Web3.

If you are passionate about blockchain technology, have a talent for supporting and inspiring developers virtually and in person, and want to play a crucial role in expanding Asphere's developer ecosystem, we'd love to hear from you! To apply, please submit your resume, a cover letter detailing your relevant experience, and any portfolio of your work or contributions to the blockchain developer community. Asphere is an equal-opportunity employer that values diversity in our workforce. We are committed to building an inclusive environment where all team members can thrive and contribute to our mission of decentralizing the Internet.

Apply Now:

Permalink

WOO Network APAC
🗓  Thu, Sep 26 Crypto Customer/Technical Support
WOO Network is looking to hire a Senior Technical Support Engineer to join their team. This is a full-time position that can be done remotely anywhere in APAC. WOO Network - The ultimate crypto trading platform.

WOO Network is looking to hire a Senior Technical Support Engineer to join their team. This is a full-time position that can be done remotely anywhere in APAC.

WOO Network - The ultimate crypto trading platform.

Permalink

Helius Remote, OR, USA
About Helius Helius is at the forefront of Solana development, providing powerful tools and infrastructure to empower developers in building the next generation of decentralized applications. Our mission is to accelerate crypto-powered software. Role Description As a Developer Relations Engineer at Helius, you will be the face of our company to the developer community. Your role will involve advocating for our platform, fostering relationships with developers, and ensuring their success in building on Solana using Helius tools. Key Responsibilities Build open-source widgets (explorers, AI tools, etc). Engage with the Solana developer community through various channels, including social media, forums, and events Create and deliver technical content, including documentation, tutorials, and sample projects Organize and participate in hackathons, workshops, and confe

About Helius

Helius is at the forefront of Solana development, providing powerful tools and infrastructure to empower developers in building the next generation of decentralized applications. Our mission is to accelerate crypto-powered software.

Role Description

As a Developer Relations Engineer at Helius, you will be the face of our company to the developer community. Your role will involve advocating for our platform, fostering relationships with developers, and ensuring their success in building on Solana using Helius tools.

Key Responsibilities

  • Build open-source widgets (explorers, AI tools, etc).
  • Engage with the Solana developer community through various channels, including social media, forums, and events
  • Create and deliver technical content, including documentation, tutorials, and sample projects
  • Organize and participate in hackathons, workshops, and conferences
  • Gather feedback from developers and work closely with our product team to improve our offerings
  • Provide technical support and guidance to developers using Helius platform
  • Stay up-to-date with the latest trends and developments in the Solana ecosystem

Qualifications

  • Strong technical background with experience in blockchain development, preferably on Solana
  • Excellent communication skills, both written and verbal
  • Demonstrated passion for cryptocurrency and blockchain technology
  • Ability to explain complex technical concepts in simple, accessible terms
  • Experience with developer tools, APIs, and SDKs
  • Public speaking experience and comfort with presenting technical content
  • Strong presence on social media and developer communities
  • Willingness to travel for events and conferences

Preferred Qualifications

  • Previous experience in a developer relations or developer advocacy role
  • Contributions to open-source projects
  • Experience creating technical content (blog posts, videos, podcasts)
  • Familiarity with multiple programming languages

What We Offer

  • Competitive salary and equity package
  • Remote-first work environment
  • Opportunities for professional growth and learning
  • Chance to work with cutting-edge blockchain technology
  • Collaborative and innovative team culture

If you're passionate about Solana, love engaging with developers, and want to be at the forefront of blockchain innovation, we want to hear from you!

Apply Now:

Permalink

Circle - Referrals Remote
🗓  Tue, Sep 24 Angular AngularJS Crypto Customer Success Customer/Technical Support JavaScript Node.js React.js Vue.js Dental insurance Health/medical insurance
You will aspire to our four core values: Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities. Mindful - you seek to be respectful, an active listener and to pay attention to detail. Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals. High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance. What you’ll be responsible for: Working on enhancing the UI of our new Web3 Services Console, you will have a pivotal role in optimizing the user

You will aspire to our four core values:

  • Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities.
  • Mindful - you seek to be respectful, an active listener and to pay attention to detail.
  • Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
  • High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance.

What you’ll be responsible for:

Working on enhancing the UI of our new Web3 Services Console, you will have a pivotal role in optimizing the user interface for a seamless and user-friendly experience. Your responsibilities include developing sample applications and SDKs for both existing and upcoming product offerings from Circle to facilitate easy integration for developers. Additionally, you will focus on building internal tools to empower our Customer Success Management in providing exceptional customer support.

As a member of dedicated teams at Circle, your active contribution to the broader frontend ecosystem will involve participating in code reviews to uphold code quality and ensure consistency across projects. Collaborating with peers to align strategies and share best practices, your ultimate goal is to create exceptional developer and user experiences that are not only intuitive but also robust and scalable. This collaborative effort includes working closely with Product and Design teams to translate requirements into tangible features that meet user needs effectively.

What you'll bring to Circle:

  • 2+ years experience building user interfaces for complex applications with HTML, CSS and JavaScript.
  • Proficiency in NodeJS is a plus.
  • Experience building responsive, component-based web apps with modern JavaScript front-end frameworks (e.g., Vue, React, Angular)
  • A keen sense of knowing when a feature “works” and when it can be improved.
  • A focus on coding standards and code quality -- a desire to have great test coverage to enable continuous delivery
  • Excellent communication skills, able to collaborate with remote teams, share ideas and present concepts effectively
  • Self-starter, you enjoy moving at a fast pace, shipping software that improves the user experience and constantly improving your work with little supervision

Additional Information:

  • This position is eligible for day-one PERM sponsorship for qualified candidates.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range: $120,000 - $162,500

Annual Bonus Target: 10%

Also Included: Equity & Benefits (including medical, dental, vision and 401(k)). Circle has a discretionary vacation policy. We also provide 10 days of paid sick leave per year and 11 paid holidays per year in the U.S.

Apply Now:

Permalink

Whatnot CA San Francisco, California, United States
🚀 Whatnot Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote-first team, we operate out of hubs within the US, Canada, UK, Ireland, and Germany today. We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others. And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas. 💻 Role Define and develop world-class customer experiences and features that w

🚀 Whatnot

Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote-first team, we operate out of hubs within the US, Canada, UK, Ireland, and Germany today.

We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.

And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas.

💻 Role

  • Define and develop world-class customer experiences and features that will drive top-line customer satisfaction metrics for the company.
  • Collaborate cross-functionally with other product engineering teams across multiple software projects, apps, data systems and more.
  • Strengthen the overall customer journey as one of the founding engineers, shaping new and existing support and CX flows (e.g. chatbots, automated refund requests).

👋 You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next Software Engineer on the Customer Experience team, you should have 6+ years of generalist software development experience in high-growth startups, plus:

  • Bachelor’s degree in Computer Science, a related field, or equivalent work experience.
  • Rapidly write and ship high-quality code, and are excited to pick up new technologies and languages in areas of the stack you’re unfamiliar with.
    • We primarily use Python, Elixir, React, JavaScript, Swift (iOS), and Kotlin (Android), although these aren’t prerequisites.

  • Exceptional product instincts enable you to first think about users, rather than the best technical solution.
  • An interest or experience in Machine Learning solution development.

💰Compensation

For US-based applicants:$178,000/year to $235,000/year + benefits + stock options

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity in the form of stock options.

🎁 Benefits

  • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • $1,000 home office setup allowance
    • $150 monthly allowance for cell phone and internet
  • Care benefits
    • $450 monthly allowance on food
    • $500 monthly allowance for wellness
    • $5,000 annual allowance towards Childcare
    • $20,000 lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

💛 EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Apply Now:

Permalink